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Terms & Conditions

Please ensure you read and fully understand the terms and conditions. By using the bonus code you agree to and accept the terms and conditions.

If in any doubt, contact our Customer Support Team before you place any bets who will be pleased to help.

1. The Warm Welcome Package is only available to new CasinoFloor players and will only be awarded on the first, second and third deposits into the casino.
2. Only one Warm Welcome Package is allowed per customer, per household, per address, per shared computer and per shared IP address.
3. Your first deposit will be 100% matched with the first casino bonus of up to €/$/£100 for a balance of €/$/£200 when you use the code CFloor1. You will also receive 25 free spins on the nominated slot. Following completion, expiration or forfeiture of the first casino bonus you will be eligible to receive a second casino bonus of 50% (maximum €/$/£100) for a deposit of up to €/$/£200 when using the code CFloor2 plus 25 free spins. Following completion, expiration or forfeiture of the second casino bonus you will be able to eligible to receive a third casino bonus of 50% (maximum €/$/£100) for deposits of up to €/$/£200 when using the code CFloor3 plus 50 free spins.
4. A minimum deposit of €/$/£20 is required to claim each bonus or free spins.
5. Bonuses are only granted when a player uses the correct bonus code. If you forget or make an error, please contact Customer Support before any bet is placed.
6. The deposit amount that activated a bonus is added to the total bonus funds and remains as a bonus balance until the bonus wagering requirement is met.
7. The deposit plus bonus amount must be turned over (known as the wagering requirement) 35 times within 28 days before any part of the deposit, bonus funds or associated winnings can be withdrawn from your account. If a player wishes to withdraw funds before completing the wagering requirement, or fails to complete the wagering requirement before expiration, the bonus and any associated winnings will be forfeited by the player and deducted from their account. Players can follow their current wagering requirement(s) by checking under "My Account" -> "Available Bonus".
8. Only real money play will contribute to the wagering requirements - playing with fun money does not contribute.
9. For this promotion, not all games contribute the same percentage towards reducing a player's wagering requirement. Wagers made on all Slots, Scratch Cards and Other Games contribute 100%, and all wagers on Table Games and Video Poker contribute 0%, with the following exceptions;
Jackpot 6000, Mega Joker, Pirate's Gold and Safari Madness, Blood Suckers, Kings of Chicago, Jack Hammer, Jack Hammer 2, Lucky8line and Simsalabim contribute 20%
Bonus funds cannot be wagered on the following games:
Devil's Delight, Tower Quest, The Wish Master and Scrooge, Hall of Gods, Mega Fortune and Arabian Nights.
10. If you lose your entire deposit and associated bonus, but have not satisfied the entire wagering requirement, any remaining wagering requirements will be waived.
11. The maximum win using bonus funds is €/$/£5,000. This limitation does not apply to Progressive Jackpot wins.
12. Bonuses offered by CasinoFloor are intended for genuine recreational players only. Abuse of the bonus offer will not be tolerated. CasinoFloor reserves the right to investigate, cancel, suspend or lock any account if bonus abuse is suspected. At our discretion, all bonuses and subsequent gaming activity may be revoked and voided, and deposits returned. Winnings from free spins or bonus features that were initiated with bonus funds, but played once a bonus has expired or forfeited, will be confiscated. The maximum stake permitted is €/$/£5 until the wagering requirements have been met. Failure to adhere to this will result in automatic forfeiture of the bonus and any associated winnings.
13. CasinoFloor reserves the right to change the terms and conditions of this offer at any time without prior notice and it is your responsibility to periodically check our website for changes and updates.
14. CasinoFloor reserves the right to exclude players from this and all future promotions if we have reason to believe they are abusing this promotion.
15. In case of any dispute, the decision by CasinoFloor is final.
16. The terms and conditions valid for this particular bonus are supplementary to the General Terms and Conditions issued by CasinoFloor.