How do I open a CasinoFloor.com account?
You can create an account with CasinoFloor.com by one of the following ways: 1) Clicking directly here. 2) Or you can go to homepage and click on “Register” on the left top corner or on “Join Now” on the right top side. Either way you will be directed to your registration page where you need to insert. Please note that your username and your account currency cannot be changed in a later stage.
You may also insert a promotional code. Before submitting your details please make sure you declare that you are over 18 and agree to our “Terms and Conditions”. You can immediately log into your account on any CasinoFloor.com page using your username and password.
Why am I having problems creating an account?
Please contact CasinoFloor.com Customer Service at firstname.lastname@example.org to assist you with this.
Why do I need to open an account to play your games?
We need you to open an account with CasinoFloor.com because by doing so you are agreeing to abide by our rules and regulations which include you agreeing you are over the age of 18.
Why is my personal information required? Are my personal details safe with you?
We need your personal details to confirm your Identity, age, proof of address and also for any financial transactions. CasinoFloor.com use the most up to date data encryption techniques to safe guard your personal detail.
Do I need to make a deposit to be able to open an account at CasinoFloor.com?
No, you can play in our Casino and also play Poker for fun if you wish.
Can I have more than one account?
No, only one account is permitted.
Is there any minimum age requirement to play at CasinoFloor.com?
You must be at least 18 Years of age to play on the CasinoFloor.com site.
Do you accept players from my country of origin?
As long as you are not breaking any of your Country’s laws we accept players from all Country’s except The United States of America, France and Turkey.
I haven´t got an activation email from you. What do I do?
This can take up to one hour depending on which email provider you have. Check your junk mail and your spam filter if the email has ended up there. If you haven´t received it, please contact customer service and we´ll help you.
I have registered an account but provided an incorrect e-mail address, and therefore cannot activate my account.
Please contact us
I’m not sure if I have an account with you from before, my e-mail address is email@example.com, can you look into this?
Of course. Contact us and give us your e-mail address, name and date of birth so we can check it for you.