Help & FAQs – Bonuses

Where do I find what promotions are in offer?

You can view all current offers by clicking on our CasinoFloor.com promotions tab.

Can I play all the website games when I take a bonus, or are there any restrictions on which games I can play?

Please check the terms and conditions for the bonus and if in doubt contact CasinoFloor.com customer support.

How do I check that I have met the requirements for a promotion?

You can check your progress by clicking on “my account” then on the left you click on my sports account, then active promotions.

What reasons would I be declined for a promotion?

Some of the promotions will be eligible only for people from certain countries and some of customers using specific payment methods. There may be restrictions for any linked accounts and misuse of CasinoFloor.com promotions, for any advice please contact CasinoFloor.com Customer Support at support@casinofloor.com